It’s a big jump in staff satisfaction scores at Deep River and District Health. According to hospital officials, the hospital has seen a 24 percent increase in overall staff satisfaction from the 2019 survey. Notably, results related to training and development opportunities, relationships with colleagues and leaders, and staff’s thoughts about DRDH as a place of employment all saw significant increases. A major highlight was that the survey indicated a 35 percent increase related to the question, ‘How do you feel about your job?’, which skyrocketed from only 57 percent in 2019, to 92 percent in 2023.
Results saw an increase in satisfaction levels across every category surveyed. When analyzing the most positive response choices, often referred to as the ‘top box’ scores, the organization witnessed a substantial increase of 12% in staff experience. The overall positive response choices also exhibited an uptick of 24%, highlighting the DRDH team’s confidence in their workplace. Team members reported high levels of job satisfaction, with some categories seeing significant improvements. The survey indicated a 35% increase related to the question, ‘How do you feel about your job?’, which skyrocketed from only 57% in 2019, to an astounding 92% in 2023. The survey, which had a 55% participation rate, highlights a strong local health care workforce that feels not only prepared to excel in their roles, but is also deeply connected to their colleagues and the organization as a whole. The data shows that our DRDH team takes immense pride in being part of an organization that prioritizes their well-being and professional growth, ultimately translating into a better experience the patients and residents we care for.
Janna Hotson, DRDH President and CEO, expressed immense pride in the team’s achievements, stating, “These outstanding survey results are a testament to the commitment of our exceptional team. Despite the challenges we have all faced together, our team has not only persevered, but has thrived. This achievement underscores our organization’s dedication to creating an environment where our team members feel valued,
supported, and prepared to provide excellent care to our patients, residents, and community.”
David Cox, DRDH Board Chair, shared that, “People are at the core of all we do at DRDH, and the Board is pleased that these survey results demonstrate not only the dedication our team has to caring for our patients and residents, but also for each other. As our organization looks towards our future growth and expansion, these remarkable results serve as a powerful motivator to continue our focus on supporting and growing our team to ensuring DRDH is a place where people want to work, learn, and grow.” Deep River and District Health looks forward to continuing to engage with our team members, seek input, and build on the remarkable results of this year’s staff satisfaction survey. Although the organization does not currently have many vacant positions, those looking to join the outstanding culture and team at DRDH should regularly monitor the career opportunities section of our website at www.drdh.org/currentopportunities.
(Written by: Kyle Robinson)
